Who is in charge of the protection of your data
What personal data is collected
All our activities are based on stringent ethical principles and we are committed to protect the privacy of all visitors to our website and users of our (mobile) applications. For this reason, the way in which we collect and store information is dependent on how our website and related services are used.
Data collected through your interaction with us
Various technologies may be used on our websites and our (mobile) applications in order to improve them, make them more user-friendly, effective and secure. Such technologies may lead to data being collected automatically by us or by third parties on behalf of us. Examples of such technologies are cookies, flash cookies and web analytics.
What you should know about cookies
First of all… what are cookies?
Next… what are the different cookie types we use?
The most important cookies are the required cookies. They are essential and help you to navigate on the website and to use basic features. Then there are functionality cookies that enable you to save your shopping bag, create a wish list and to save your shipping details for a quicker checkout. The performance cookies we use to improve our website. We also like to show you relevant offers. To manage this we collect browsing data. Interaction cookies are used for you to interact with social media or to submit reviews. Targeting cookies. These cookies capture your preferences in order to show you relevant ads outside our sites. Below you see a more elaborate overview of the types of cookies we are using:
- REQUIRED COOKIES
are essential and help you navigate, move around on the website and see certain features. I.e. these cookies make sure your basket is saved during all the steps of your checkout process.
- FUNCTIONALITY COOKIES
are there so we can give you an even smoother customer experience. These cookies help you to save and remind you about your shopping bag and enable you to create a wish list.
- PERFORMANCE COOKIES
help us to understand shopping behavior of our visitors. This enables us to keep improving our website, so shopping becomes easier and more pleasant for you.
- INTERACTION COOKIES
are used for you to express your opinion. We love to know what you think about our product, our website and about us in general. These cookies will enable you to like or recommend us on social media and to chat with our service agents. But you can also advise our other (potential) customers by rating and reviewing our products.
- TARGETING COOKIES
will remember your product and buying preferences. We believe advertising is all about relevance. These cookies enable us to share what you like with our advertisers. So if you are browsing on i.e. Google, the advertisement you see can be more relevant to your preferences.
Finally… what if you don’t like cookies?
You can change your browser settings to delete or prevent cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings.
How is the collected data used
We will use your personal data for purposes relating to your order; e.g., to notify you regarding the status of your order or delivery. We may use your data to assess your creditworthiness, for which we may use third parties.
If you have provided us with your personal data in relation to a promotion, event, (mobile) application, etc, we may send you emails or other messages which relate to the service you have requested.
If you contact customer service, we will use your personal data (including your contact history) so that customer service is able to process your request and provide you with the best service possible.
If you have given us your personal data during the sale of a product or service, we will inform you about similar products and services. We may also contact you to ask for your feedback after the sale of a product or service. In case of an interrupted sales process we will send you a reminder. You can immediately unsubscribe from any of these notifications at any time at no cost by clicking on a link in the corresponding e-mail or other message (see further below in parapraph 5).
Disclosure of information
One of our core principles is that we will treat your data with care and confidentiality. We will not sell your data to third parties. If required by law, your data may be disclosed to third parties. Provided that this is allowed under applicable law, we may transfer your data to other companies of the adidas Group.
If you provide us with personal data via our websites or other channels, this is done on an entirely voluntary basis. If you choose not to provide requested information, various customer benefits may not be available. In certain cases, only those people that have submitted the necessary personal data to us are able to order products, use certain services and in other ways avail themselves of the activities and offers available on our website and (mobile) application. As transparency and fair play are particularly important issues for us, we provide various options, depending on the exact circumstances, in order to help you retain control over your data. These options may include displaying and editing your data online. It may also be possible to unsubscribe from services or delete user accounts or to receive information about the data held.
Security of the information and data integrity
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised use, disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing and misuse.
Protection of children’s personal data
The protection of children’s personal data is extremely important. We understands that it has a responsibility to protect the privacy of children and has no intention of collecting the data of children under the age of 13. We encourage parents and other guardians to surf the Internet together with their children and enjoy the internet in a responsible manner.
If a child under the age of 16 attempts to register himself or herself, he or she is initially asked to provide the information as described in the above section entitled “What personal data is collected”. In addition, he or she is asked for consent from the parent/guardian to the registration. The data submitted by and collected about the child during the course of his or her visit (e.g. via cookies) may be used as described above.
If a child under the age of 13 attempts to submit a registration application, this will be rejected with the notification that applications from children under the age of 13 are not accepted. For that reason, we ask parents and other guardians to check on and monitor their children’s Internet usage in order to protect them.
Our website and (mobile) applications provide you with Social Plug-ins from various social networks. If you choose to interact with a social network, your activity on our website or via our (mobile) applications will also be made available to social networks such as Facebook and Twitter.
If you are logged in on one of these social networks during your visit to one of our websites or (mobile) applications, the social network might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or (mobile) applications.
We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.